Commercial Property

Why Choose Alternative Claims

We provide our Commercial Property agencies with a competitive advantage:

• We use only experienced property damage professionals, most with a minimum of 5-years in the industry and many with 10 years, including MGAs, EGAs, RGAs, and GAs. This results in fewer errors or re-opened claims saving time and controlling claims costs.
• We have a 24-hour response time to commercial losses, and we can serve as an extension of your office during busy times.
• Adjusters can be onsite within 24 hours and provide consistent and timely delivery allowing your company to process claims as quickly as possible.
• Transparency and visibility are available through the entire claim process. We offer complete software integration from our system to yours, which provides faster onboarding processes during catastrophic events.
• Our extensive experience provides value to all relationships. We provide trainers, team leaders, and claims managers to assist with policies, coverages, best practices, and more.
• We can be a customized claims department at a moment’s notice, no matter the size of your marketplace.
• Dedicated account managers are available to manage insurance claims from small to large clientele. The outcome is a superior quality assurance with consistent results.
• All claims are investigated according to the insurance carrier’s guidelines. We provide an appraisal and investigation of all parties in the event of an accident, or a detailed estimate of damages regardless of the claim type.
• A network of over 1,000 trained and experienced adjusters work with Alternative Claims Services to provide quality property claims services.